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FAQs

The answers you’re looking for. 

We get asked several questions about our financial plans, our calculations, our recommendations, how we work with employers, and more. If you have any questions yourself, there’s a good chance you can find the answers you’ve been looking for below.

General


What is Savology?

Savology is a digital financial planning and financial wellness company. Our mission is to increase the financial security of millions of American households by making financial planning and wellness more accessible, more actionable, and more effective than ever before.


Who is Savology for?

Savology is simply for everyone, but specifically for those who do not currently have a financial plan. Savology was built for the everyday person, as a way of making financial planning more accessible.

Even if you have an existing financial plan, Savology can serve as not only a second opinion on your finances, but as an easy-to-use method to regularly check-in and update your financial progress.


How is Savology different?

Savology is able to save people time and money compared to traditional financial planning means. Starting in just 5 easy minutes, Savology users can build a comprehensive financial plan,  holistic report card, personalized action items, and more.

Financial Plan


What is a financial plan?

financial plan is more than just an analysis of where you are right now with your personal finances, it is also a strategic game plan for achieving future objectives across all areas of your financial life. An effective plan should include a savings strategy, a risk management plan, tax optimization strategy, an estate plan, and a retirement roadmap.

Savology uses hundreds of key indicators, metrics, and calculations to create a comprehensive plan, holistic report card, and personalized recommendations to help you improve your financial situation and prepare for retirement.


How long does it take to prepare?

Traditional financial planning takes hours of fact finding, preparation, calculation, and analysis to prepare a plan for you. Savology uses proprietary technology and algorithms to create a financial plan for you in about 5 minutes. You can then use all the time you saved to start working on the personalized action item list.


Is this just a free retirement calculator?

Savology does provide retirement calculations for you similar to other retirement calculators, including projections on your earnings, income, investments, and social security. But, Savology is much more than just a retirement calculator; it is a digitial financial planning and financial wellness platform.

Savology takes it even further by providing analysis and recommendations on what changes you can make to reach your goals or if you need to adjust your retirement goals to be more realistic and attainable. After creating your profile, you will have an account to log into at any time to make updates to your situation and review your plan, report card, and action items.


How do I get started?

The first step is to complete your personal profile here. This is done by completing the financial survey with your basic information. It takes about 5 minutes to do so for most people depending on how complex your financial picture is and how on top of your finances you are.

How It Works


How long does it take to build a plan?

Most people are able to complete all the information needed to build their plan in about 5 minutes. If you are less familiar with your personal finances it may take a bit longer. After you answer the questions in the survey, Savology generates your personalized financial plan in a matter of seconds while you create your account.

Then, it is up to you to explore your financial plan, report card, and action items in more detail. While you will be able to gain valuable insights about your current financial well-being in a matter of minutes, it is worthwhile to spend even more time diving deep into your whole plan to increase your understanding.


What does Savology do with my personal information?

Savology keeps your information private and does not sell or share any of your information. Savology uses the information gathered in the survey to build your comprehensive plan and provide the most relevant and accurate recommendations possible. You may also notice that Savology limits the personally identifiable information collected by not asking for sensitive information such as your last name, social security number, date of birth, or phone number when you build your plan.


Is Savology secure?

Savology uses industry best practices to keep your information and our systems secure. You may also notice that Savology limits the personally identifiable information collected by not asking for your sensitive data like your last name, social security number, date of birth, or phone number when building your plan which further minimizes your risk.


What types of providers does Savology recommend?

Savology only recommends top-rated providers to provide you the best experience and value. Savology makes recommendations for almost any type of provider that can help you manage or improve your finances. This includes retirement accounts, life insurance, budgeting tools, credit management, bank accounts, mortgages, investment management, health savings, other insurances, and much more. Savology’s recommendations for these providers are unbiased. Savology does not receive compensation for its provider recommendations.


How often should I use Savology?

Improving your finances takes time. The more time and effort that you commit to improving, the better off you will be. While a financial plan isn’t something that you need to review every day, or even every week, you will want to revisit it often enough to stay involved and educated.

At a minimum, we recommend revisiting your plan at the following times. First, log in every time you complete an action item to mark it off and read about the next item on your list. Second, come back to your account to complete additional planning modules as they are made available every couple months. And third, come back to update your financial information anytime you have a significant change, but no less frequently than twice a year. For the most part, you will receive email reminders to keep you on track.


What do I do with my financial plan?

First, review your financial plan thoroughly to understand your current financial state. Then, take action! The reason to build a plan in the first place is to identify the things you need to do to improve your financial well-being and reach your financial goals. Start working on each of the first five action items that you are assigned. If you want more items to work on, you can find deficiencies like your savings rate or debt to income ratio in your financial plan and report card that you can start to improve.

Pricing


Is the Savology Starter plan really free?

Yes, Savology Starter really is free! You get a free financial plan, free report card, free action items, and more. 

You have the option of upgrading to paid memberships to get additional features and benefits such as automation and coaching.


What are the differences between the Savology Starter plan and Savology Plus?

Savology Plus combines all the popular features from our starter plan and adds a few robust premium features like live chat with financial coaches, the ability to connect your financial accounts into Savology, and the option to share your account with a spouse, partner, family member, or financial professional.

A Savology Plus membership costs $6 per month if you pay annually, or $10 per month if you pay monthly.


Is there a cost to use recommended providers?

Some of the services or providers that are recommended within Savology are free to use, but some are not. Savology makes tailored recommendations, connecting you to the best providers to help you manage your finances and to complete your action items. You can choose to use the providers or ignore them based on the value that they provide to you. You have no obligation to use any free or paid services, but you do support future development and distribution when you do.


Does affiliate compensation bias my personal recommendations?

No. Your personalized action items are generated completely independently of any associated providers and are only in your interest to help you improve. Many action items have no associated provider recommendations at all. Provider recommendations are, however, included whenever possible with the primary purpose of helping you improve your finances more efficiently and effectively.

Savology does not receive compensation from its recommended providers. Providers cannot pay to be included on the platform, pay to improve their ratings, or otherwise influence recommendations. Instead, Savology works to find the best providers available and chooses to add them to the platform for the benefit of all users.

Team and Careers


What are your specialties?

Savology is a team of specialists with expertise in personal financial planning, estate planning, 401(k) and retirement planning, technology, and marketing.


Are there any career opportunities with Savology?

Savology often posts new career and hiring opportunities. To view and stay on top of current job openings, visit our LinkedIn company page. Any new job openings and career opportunities to join our team will be posted there.

Contacting Savology


Does Savology have a physical address?

Savology is currently headquartered in Orem, Utah. Our physical address is 815 W 1250 S, Orem, UT 84058.


What is the best way to get in touch with your team?

If you’re looking to get in touch with the Savology team about general inquiries, including questions about your financial plan, reach out to us by email at support[at]savology.com. 


What if I have questions about my financial plan?

If you have general questions about your financial plan and need assistance, email our team directly using the same email address mentioned above. 


What if I want to interview your CEO or feature Savology?

For media inquiries, please send an email to our marketing team at press[at]savology.com.

Savology for Employers: General


What is Savology for Employers?

Savology’s platform gives employers a way to provide their employees with a digital financial wellness and planning technology that effectively helps every-day American workers improve their financial wellbeing.


What is financial wellness?

Financial wellness refers to an individual’s overall financial health, which for us means managing financial-related stress and having control financial situations in the short term and long term.

Financial wellness as a benefit refers to an employer providing programs and resources to employees to help them improve their overall financial security.


Who is Savology for Employers for?

Financial wellness refers to an individual’s overall financial health, which for us means managing financial-related stress and having control financial situations in the short term and long term.

Financial wellness as a benefit refers to an employer providing programs and resources to employees to help them improve their overall financial security.


How is Savology different from other financial wellness offerings?

Savology focuses on holistic financial planning for financial wellness, not just literacy or investment management. Savology combines financial literacy, actionable recommendations, and ongoing professional support in a manner that is accessible and personalized to each one of your employees. In just minutes, employees get a financial plan, holistic report card, personalized action items, financial planning modules, and much more.


Why should we consider financial wellness for my employees?

Employees have said that employer’s efforts to help them improve are significant to their overall wellbeing. And that’s no different when it comes to personal finances.

Recent studies have shown that nearly 90% of employees want their employer to provide some type of financial planning or wellness benefit. And for you, an effective financial wellness solution can increase your bottom line by reducing stress, increasing productivity, and improving both recruiting and retention efforts.


Why do our employees need a financial plan?

A financial plan is one of the key components to achieving short and long-term financial success. Households with financial plans are 2.5x more likely to save enough for retirement, and individuals with financial plans feel 83% better about their finances after just one year. Just like anything else in life, everyone needs a solid plan to successfully meet financial goals.


What if we already have a financial advisor?

It’s okay if you already have a financial advisor that works with your employees because most don’t provide holistic financial planning or financial wellness. Generally, Savology’s financial wellness platform is complementary and can further enhance the value that the financial advisor is already providing to employees.

Savology for Employers: Product


How do we get started?

Most employers are able to provide their employees with our customized financial wellness platform in 2 weeks or less. Our onboarding process requires very little effort upfront – you provide some basic company and employee data, work with our Success team to determine a game plan for rollout and communications, and then leave it up to our team to do the rest and get things started.


How do our employees sign up?

Employees will need to sign up using the company’s custom link provided by Savology in order to properly be associated with the company and receive all of the platform’s benefits. Alternatively, you can send custom invitations to your employees directly from the administrative platform.


What do our employees get with Savology?

When signing up for Savology, employees get a custom financial plan, holistic report card, personalized action items, access to financial professionals, literacy resources, and much more. Savology provides the tools and resources needed to reach financial security through our holistic financial planning platform.


Can our employees speak to someone about their financial plan?

We understand that not every unique situation or financial question can be answered through technology. Employees have access to personal chat with Savology Plus to help them navigate the platform and understand their plan. And for additional guidance, they can even schedule calls with one of our financial professionals at no additional cost on the Pro tier.


Does Savology integrate with the other employee benefits that we offer?

Employers will provide information on existing benefits in order to implement custom employer activities, providers, and recommendations into the platform. This encourages employees to review and take advantage of the other employer-provided benefits that relate to their financial plan and situation. This usually won’t require any technical integration, but still realizes the value.


Can we co-brand the platform?

The entire experience can be co-branded with your company name and logo, which include custom invitations, landing and information pages, initial onboarding survey, and the employee platform.


Can we see employee data?

Your employee’s personal and financial information is secure and private to them. Internal employer administrators can only see the names and email addresses for those who have signed up, but will have access to aggregated reporting and metrics in a non-personally identifiable manner.


Does Savology provide additional financial literacy resources?

Our technology allows us to provide targeted financial literacy resources for each employee’s unique situation. We offer effective tools such as live seminars, learning modules, written articles from financial professionals, surveys, calculators, and more.

Savology for Employers: Pricing


How much does Savology cost?

We currently offer three different service tiers to accommodate to each employer’s needs, budgets, and employee financial situations. Our plans give you the flexibility to select the feature set and level of additional support that best fits those needs.


Are there implementation fees or setup fees?

We do not charge any type of implementation or setup fees to get started on our Plus and Pro tiers. We believe that financial planning should be more accessible to every-day American workers and want to reduce the barriers for employers to provide it to them.


Do we have the option to pay monthly?

Yes! Monthly payment schedules are the most common arrangements that we have with employers. This can provide you with more flexibility in your cash flow or budgets. We do, however, offer additional discounts for annual commitments or pre-payments, which are often the preference of larger organizations.


Are there any extra costs to work with financial professionals?

On both the Plus and Pro service tiers, employees get access to either chat with or schedule calls with financial professionals at no additional cost. These interactions can help employees get started with the platform, set goals, ask questions, review their plans, and more.

Savology for Employers: Support


How do we learn more?

If you are interested in learning more about how Savology can help your employees improve their financial wellness, you can submit a request here and someone from our team will be in touch shortly to set up a call.


Are employees’ plans supported by financial professionals?

Depending on the tier you select, your employees will have ongoing support for their account and financial plan. If you’ve selected Savology Plus, your employees will have access to live chat through the platform. With Savology Pro, your employees will have ongoing chat support in addition to calls with financial professionals to keep them accountable for making progress.


Does Savology provide investment advice for my employee?

While often confused, traditional financial planning is different from investment advice. And while Savology does not provide specific investment advice to your employees, research shows that building better financial habits around saving more, saving early, and saving consistently are much more impactful to retirement outcomes than specific investment allocations. For that reason, our focus is more on changing behaviors through financial planning and goal setting.

We do, however, understand that investments are important, which is why we partner with some industry-leading providers that can help employee’s manage investments when needed through their proprietary technologies.